Shipping Policy

Orders are processed Monday through Friday 8:00 am - 4 pm. Orders placed on the weekends will not leave our warehouse until Monday afternoon.
An internet sales associate is available 5 days a week 8:00 am - 4 pm EAST COAST TIME. Our shipping department phone number is (786) 534-6632.

*Returns/Damages*
If you need to return an item(s) for any reason, or received any damaged items give us a call at 786-534-6632 and we will be happy to set you up with a return label free of charge or a replacement item.

*Free Shipping on orders over $150*
Promotion Applies to Online Domestic orders ONLY - Standard Rates Apply In-Store
In order to qualify for free shipping, your order must total $150 or more before taxes and shipping. Free Shipping shipments will be sent USPS or UPS at the discretion of the shipper, based on department guidelines to ensure safe and efficient delivery. You will be provided a tracking number once the shipment has been processed. Free Shipping applies to Domestic Shipments ONLY.

*SHIPPING TO MULTIPLE ADDRESSES*
Free Shipping only applies to the first address of the Ship-To contact, and will be a charge of $10 for every address added.
Please call 786-534-6632 to place an order to Multiple Addresses 

*Shipment Transit Times*
UPS: 5 - 7 business days for all shipments going Ground. UPS 3Day: 3 Business days. UPS Standard Overnight: Orders be placed by 1:00 pm Florida time will arrive next day delivery by 5:00 pm in your time zone. (Monday - Saturday)

USPS Priority Mail: 2 - 3 Business Days USPS First Class: 1 - 3 Business Days

 Canada/International Shipments: May take up to 10 business days. International packages may be subject to other customs and duty charges not covered by Italian Fine Foods LLC. All international packages returned to the Italian Fine Foods LLC due to not being picked up by the recipient, can be shipped again at the customer’s expense.